Shipping Methods:
- Web orders are shipped via FedEx or UPS. You can select your preferred shipping method during checkout, including Ground, 2 Day, Overnight, and more.
Flat Rate Shipping:
- We offer flat-rate shipping for all orders, ensuring transparent and predictable shipping costs.
Free and Flat Rate Shipping:
- Orders eligible for free or flat-rate shipping will be delivered via FedEx SmartPost ground delivery or USPS Priority Mail. Transit times typically range from 2 to 7 business days.
Shipping Rate Calculation:
- Shipping rates are calculated in real time based on the total order weight. Shipping companies round the weight up to the next full pound.
Order Tracking:
- You can easily track your shipments online for real-time updates.
Alternative Delivery Methods:
- If you require alternative delivery methods, please contact us via email at shipping@criticalreload.com, and we will assist you.
Shipping Limitations:
- Please note that UPS does not deliver to APO/FPO addresses and PO Boxes.
Free Shipping:
- Products qualifying for “free shipping” will be sent via FedEx Smart Post (FedEx Ground / USPS Residential delivery) and/or the United States Postal Service, with shipping limited to the contiguous United States. Transit times typically range from 2 to 7 business days.
Shipping Timeframe:
- Most orders are shipped within 24 business hours. We will promptly notify you via email or phone if an unforeseen delay occurs.
30-Day Money Back Guarantee:
- If, for any reason, you are not completely satisfied with your purchase, you can return both opened and unopened products within 30 days from the date of purchase, and we will refund the full purchase price.
- To process a return, please email our customer service team at returns@criticalreload.com.
